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Have a question, a billing issue, or just want to say something? We'd love to hear from you.
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Response Time
We aim to respond to all messages within 48 hours on business days. For urgent billing issues, please include your payment reference in the subject line.
Business & Partnerships
Interested in collaborating, licensing our AI readings, or featuring AuraCheck in your content? Reach out with "Partnership" in the subject line and we'll get back to you within 24 hours.
Check the FAQ First
Most questions about how readings work, refunds, and sharing are answered in our FAQ page. It's the fastest way to get an answer.
What to Include in Your Message
For Billing Issues
Include your payment date, amount, and the name used during checkout. This helps us locate your transaction quickly.
For Technical Issues
Tell us what browser and device you're using, and describe what happened. A screenshot is helpful if the issue is visual.
For Feedback
We genuinely read every piece of feedback. Tell us what you loved, what confused you, or what you'd like to see next.